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- Why did my identity verification fail?Published on 5 Sept 2023Updated on 17 Nov 202511,333
- What do I need to do when I change my country of residence?Published on 10 Apr 2025Updated on 26 Dec 2025396
- How do I close my account? (web)Published on 22 Aug 2023Updated on 3 Nov 2025443
- What is sub-account?Published on 22 Aug 2023Updated on 26 Dec 20251,778
- Know Your Business (KYB) FAQPublished on 29 Jan 2025Updated on 27 Sept 202528
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 8 Sept 20254,107
- How do I check on updates to my support ticket?Published on 17 Oct 2025Updated on 6 Jan 202621
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 9 Oct 202513,388
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 15 Dec 2025374
- My authenticator app isn't working, what should I do?Published on 11 Aug 2023Updated on 17 Nov 20251,676
Showing 16-30 of 68 articles