How do I deposit BRL with Pix transfer?

Published on Nov 20, 2023Updated on Nov 25, 20253 min read73

You can complete a BRL deposit from your bank account by performing a Pix transfer. BRL Pix transfers are currently only available to our Brazilian customers.To initiate a Pix transfer, you'll need to access your bank account and provide OKX's CNPJ number.

How do I make a BRL deposit?

On the web

  1. Log in to your account at okx.com, go to Deposit and select Brazilian Real

    Start BRL deposit on the deposit page

On the app

  1. Open your OKX app. Go to Transfer, and select Deposit

    Select Transfer to start withdrawing your BRL

  2. Select Brazilian Real under Cash

Funding your account with Pix Transfers

To start a BRL deposit with Pix transfers:

  1. Read the deposit instructions carefully and take note of the CNPJ number and Recipient name (OKX Servicos Digitais Ltda)

  2. Login to your bank account

  3. Copy and paste the Pix key (CNPJ) number into your banking app. Ensure that the recipient is OKX Servicos Digitais Ltda, and your name and CPF number matches the one on your OKX account for a smooth transaction

  4. Complete the Pix transfer from your bank and wait for the funds to arrive


Note:

  • The Pix transfer is processed instantly, and you should expect to see your BRL deposit in your OKX account within the next few minutes.

  • The minimum deposit amount for BRL Pix transfer is R$10. Any deposits below R$10 will be rejected and returned to your bank account.

FAQ

1. What happens if I deposit BRL from an account with a different CPF number or name?

Your deposit will be rejected and returned back to the bank account.

2. What happens if I deposit an amount of BRL that exceeds the maximum limit?

Your deposit will be rejected due to exceeding the maximum allowed amount.

3. What happens if I deposit BRL using TED or DOC?

Your deposit will be returned. However, it can take up to 15 days to return as it requires manual review and verification.

4. Can I ask for a BRL deposit limit increase?

Yes, you can. Please find more here: How do I request an increase in BRL deposit and withdrawal limits?

5. How do I check my BRL deposit history?

You can review your deposit history:

  • On the web: select Assets > Deposit > All deposits

  • On the app: go to Portfolio / Activity page for your deposit history

    Web: all deposits on the deposit page

    App: transactions on the Portfolio page or Activity page

6. Where do I find limits, fees and processing time details for cash deposit?

Payment limits, fees and processing time information will be displayed on the payment method. For more details, check here.

Disclaimer
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