FAQ
Account management and security
- How do I add my emergency contact?Published on Jul 24, 2025Updated on Sep 8, 2025108
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Sep 8, 2025144
- OKX Beginner's GuidePublished on Aug 22, 2025Updated on Sep 8, 20253
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Sep 8, 20251,556
- How do I register an account on OKX?Published on May 23, 2024Updated on Sep 8, 202523,226
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Sep 8, 202514,609
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Sep 8, 202510,292
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Sep 8, 20253,853
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Sep 18, 20253,770
- How do I change my email?Published on Sep 6, 2023Updated on Sep 8, 20253,674
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Sep 8, 20253,296
- How do I change my phone number?Published on Sep 7, 2023Updated on Sep 8, 202513,059
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Sep 30, 202512,914
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Sep 8, 202511,674
- How do I download my account statements?Published on Nov 6, 2024Updated on Sep 8, 202541
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